Are you our new Retail Team Leader? Working in our fast paced, successful Retail team in our Cardiff office there has never been a better time to join Pepper Money, a specialist mortgage lender backed by a global financial institution offering first and second charge loans.

We really do believe that it’s our people who are our main competitive advantage – the ‘thing’ that sets us apart from our competitors.

Our passion is to ‘Help People Succeed’. This is at the heart of everything we do and includes our valued customers, intermediary brokers and partners as well as all of our fantastic colleagues.

What you will be doing 

Providing leadership and support to a team of Second Charge Mortgage Advisors, in order to assist the Retail department in achieving lending targets, you will be a professional and confident people manager.

You will ensure all team members meet the requirements of a Certified role whilst ensuring that all sales advice given leads to good customer outcomes, driving efficiencies within the team in order to maximise capacity and business volumes.

Developing and coaching a team of up to 5 second charge mortgage advisors to raise standards and increase performance, means you will be making a difference to the careers of colleagues and the lives of our customers.

Part of your role will be to ensure all regulatory testing modules, monthly 121’s and annual appraisals are completed within specified monthly timescales as well as taking ownership of the full recruitment process.


What we are looking for

To be successful in your new role you will need an understanding of the MCOB regulatory advised framework for the provision of advice on first and second charge mortgages and have a demonstrable working knowledge of the mortgage industry.

Previous experience of working within a regulated new business environment, preferably in the origination and processing of first and / or second mortgage applications is desirable.

In return for your commitment, you’ll have the chance to develop your career in a dynamic environment, working alongside top talent and an exceptional leadership team. If you want to be involved in our exciting expansion plans and have the chance to really shape and influence the way the business grows then we’d love to hear from you.

Please note this role is classed as a Senior Management Function (SMF) and/or Certified under the FCA’s  Senior Management & Certification Regime.  More information about what this means can be found at the FCA’s website